Additional mailbox not updating

With the right permissions, any person in a group can access a shared mailbox that appears in their address book.The shared mailbox is automatically available in the Folder pane in Outlook.As a result, you’ll be reading these folders directly from the Exchange Server, so you will experience delays as the mail is being accessed and downloaded. The “Mail to keep offline” slider in Office 2016 also affects shared folders. You can set the slider to cache a shorter period of time and thus reduce the size of your offline cache.Outlook 2013 – Steps to decrease shared folder impact.

Whilst OST repopulation is a pain that many companies have to go through, the Slider feature in Outlook 2013 mitigates against the time taken to populate the OST by allowing the user (or admin, via GPO) to only download the latest month, 3 months, 6 months, 12 months or 24 months of mail – rather than downloading the lot.I’ve recently had a question from a colleague about solutions for using cached mode with very large (~10GB) shared mailboxes used by large numbers of users.The problem the organisation is facing came to light after re-installing a number of machines as part of an upgrade to Outlook 2013, after a successful Exchange Online migration.After you decide a shared mailbox would be a great team asset, contact the admin in your organization.It's the admin who can create a shared mailbox and add you to the group of users before you can use it.The new contents such as emails, contacts, calendar items, tasks, notes and others are not updated and not downloaded even though user manually select “update folder” in order to pull the new data.

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